Buyer: Viewing Supplier Profiles

Access Supplier Profiles by clicking on entries in Search results, or from other locations such as Following Notifications. Supplier Profiles provide access to all data held about each Supplier in one place, including the Questionnaire. Suppliers also advertise themselves with marketing text and their social media links. 

Key Data

This module includes key details pulled from the Questionnaire.

Financial information
Data for latest annual sales revenue, plus the end of the financial year to which it applies. 
 
Quality Management System
This module shows whether the Supplier has declared a certified Quality Management System in the published version of their Questionnaire. The three states are ‘Current’, ‘Expired’ and ‘None’. 
 
Environmental Management System
This module shows whether the Supplier has declared a certified Environmental Management System in the published version of their Questionnaire. The three states are ‘Current’, ‘Expired’ and ‘None’.
 
Health and Safety Management System
This module shows whether the Supplier has declared a certified Health and Safety Management System in the published version of their Questionnaire. The three states are ‘Current’, ‘Expired’ and ‘None’.
 
Compliance modules
These show whether the Supplier’s data and membership meet compliance requirements for the Network/Community and subscription level that they are signed up to. There will be up to four compliance modules visible for each of the Networks/Communities that the Supplier shares membership with you. Note that it is possible to be compliant for one Network and not for another given the varying requirements. 
 

Subscription

This module shows which Network/Community subscription level the Supplier has purchased and which level they are required to have. They may be required to upgrade subscription level when they cross defined compliance thresholds such as turnover or number/type of products supplied. 
 
  • The ‘Current’ row shows which subscription level they most recently purchased for the named Network/Community. 
  • The ‘Required’ row shows which subscription level they are required to have purchased to remain compliant. 
  • ‘Expiry’ shows the date when the subscription will expire.  
  • A blue tick will show when the correct subscription level is in place AND in date. 
  • A black exclamation mark on a yellow background will show when this is not the case. 

Questionnaire

This module shows the type and status of the Supplier’s Questionnaire for the Network/Community named in the header. 
 
    • The ‘Current’ row shows which version of the Questionnaire is published and visible.   
    • The ‘Required’ row shows which Questionnaire version they should have, given their required subscription level. Note that they may have upgraded to the correct subscription level, but the corresponding additional questions are yet to be published. 
    •  ‘Expiry’ shows when the Questionnaire needs to be updated (12 months since last publication). 
    • A blue tick will only show when the correct Questionnaire version is in place and it is in date.  
    • A black exclamation mark on a yellow background will show when this is not the case. 
    • The ‘View Questionnaire’ button will be active if there is a published version available to buyers in the Network/Community. Clicking through will open the full Questionnaire as completed by the Supplier. The landing page shows a list of the available sections; click through to see details. You can choose to download either the whole Questionnaire or individual sections. 

Audit

This module shows which Audit type the Supplier has purchased and undergone (if any), and which type they are required to have. They may need to undergo a different Audit when their required subscription level changes (see above). Note that in some Networks/Communities Audits are not tied explicitly to compliance policies and are instead voluntary.  
 
  • The ‘Current’ row shows which Audit type the Supplier most-recently purchased for the named Network/Community. 
  •  The ‘Required’ row shows which Audit type they are required to have to remain compliant (where appropriate). 
  • ‘Expiry’ shows the date when their Audit is set to expire. 
  • A blue tick will show when the correct Audit is in place AND in date. 
  • A black exclamation mark on a yellow background will show when this is not the case.  Where there is no compliance requirement for audit, the box will show greyed-out.

To download and view details of their latest Audit, plus access any Audits published in previous years, click on the ‘View Audit’ button. 

 Buyer-Specific Questions 

This module shows the status of the Supplier’s responses to any questions your organisation requires them to answer in the named Network/Community. They will normally need to have completed these questions to be compliant to work with you.  
 
  • The ‘Status’ row shows whether the questions have been answered and published. 
  • ‘Expiry’ shows when the responses need to be updated (12 months since last publication).  A blue tick will only show when the correct Questionnaire version is in place and it is in date. 
  • A black exclamation mark on a yellow background will show when this is not the
Updated on 5th March 2021

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