Buyer: Performance Feedback

Performance Feedback is now featured within in the Achilles Insights platform.

Functionality

The functionality allows buyers to score suppliers on the standard of products/services relevant to both on-going and completed projects.

Feedback

The feedback applied is based on a star rating that focuses on 5 key principals: Planning and delivery, product and service quality, health and safety, environment, and commercial management.

The star ratings applied by users are added to an average and anonymised score for all Buyers within the relevant Community to view. However, Buyers users within your organisation will be able to see each other’s specific Performance Feedback comments and star ratings applied.

Suppliers will shortly expect to have visibility of their performance within their view on the MyAchilles platform.

Updated on 12th January 2022

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