Suppliers: Dashboard

This is your landing page in MyAchilles, a central access point for latest notifications and content. You can return to the Dashboard at any time by clicking on the red Achilles ‘A’ icon at the top left of the screen.

On the Dashboard you will find the following modules:


The notifications panel will alert you to actions you need to take regarding your subscription and Questionnaire content. There will also be notifications related to Request Information events and Messages. You will also be alerted by email to important notifications; you should click through to see the dashboard notification for full details.

Click on the alerts to see the actions you can take. You can view additional details, navigate through to appropriate parts of the platform, and in some cases dismiss the notifications.

Payment Notifications

You will receive notifications when payment is due and overdue – failure to respond will result in your subscription expiring, which means your organisation will no longer be visible to Buyers. A notification will also be issued when any of your subscriptions expire.

Questionnaire Notifications

See separate section for a full description of the Questionnaire interface. The following notifications related to the status of your Questionnaire will appear:

  • When your Questionnaire remains incomplete and requires submission before you will be visible to Buyers on the platform
  • When clarification or more information is required following review by Achilles
  • When your Questionnaire has been successfully published and you are visible to Buyers
  • When there is expired information within your Questionnaire that requires update
  • When it is time to update your Questionnaire (12-month cycle)
  • When your Questionnaire is about to expire, and you are on the verge of becoming invisible to Buyers
  • When your Questionnaire has expired, and you are no longer visible to Buyers or published

Request Information Notifications

For a full description of Request Information functionality, see separate section. Notifications related to Request Information Events are as follows:

  • When you have been invited to participate in an Event and the Buyer would like you to provide more information.
  • When you have been excluded from an Event where the Buyer has decided to inform you of your exclusion. This is usually when this is a Regulated Procurement Event. Clicking on the notification will enable you to view which of the Buyer’s search filters excluded you.
  • When your organisation has received a Message related to an Event.

A Request Information event notification will disappear from the dashboard once the Event closes.


This module shows how much of your organisation’s Supplier Profile information has been completed. The ‘About Us’ text, social media links and company logo are updated separately from the Questionnaire and serve to publicise your company in Buyer searches. Click on the View button to see your Profile as it appears to Buyers.

Questionnaire – Draft

This dashboard module provides direct access to the draft view of your Questionnaire if you currently have an unpublished version. The current status of the draft Questionnaire is shown as one of: ‘In Progress’, ‘Submitted’ (in the validation process) or ‘Review Required’. Note that the last-published version of your Questionnaire will remain visible to Buyers until the draft is published and overwrites it. To view the current published version that Buyers see, you should open the Questionnaire from your organisation’s Profile page.

The Progress section indicates the number of sections you have completed within the draft Questionnaire.

Certificates and Stamps

This module provides access to the certificates and stamps that you can use to promote your Achilles membership and assurance. Registration certificates and stamps will be available to download when your organisation has a valid subscription and maintains a published Questionnaire for the Network/Community.

Audit certificates and stamps will be available to download where your organisation has a valid audit, as well as a valid network subscription and published Questionnaire.

A stamp usage guide is also included in the download. Where no certificates or stamps are available for your organisation, the download will only contain this guide.

Supplier Metrics

Supplier metrics highlight buyer activity within MyAchilles and include a Cyber Risk Rating for your organisation. The Cyber Risk rating is provided by Orpheus, a leading cyber threat intelligence and rating provider. Please visit Orpheus Cyber ( for further information.

  • Buyer Organisations on MyAchilles: Total Buyer organisations subscribed to MyAchilles across all Networks. Note that there are many additional buyers working with Achilles via older systems.
  • Buyer Searches in the past 30 days: Total searches for suppliers executed across all networks on MyAchilles.
  • Buyer Organisations in your Networks: Total buyer organisations in your Networks. Note this does not react to the Network switch settings.
  • Request Information events in the last 12 months: Total events launched by buyers in MyAchilles.
  • Your Cyber Risk Rating: Achilles has partnered with third party Orpheus to provide you with a score reflecting the vulnerability of your company’s online presence to cyber attack. Orpheus combines different analyses of threat profiles and weaknesses in your organisation’s online systems. The score is out of 1000, with 0 being the lowest risk. If you would like to learn more, click on the ‘Improve your Rating’ button to be taken to the Orpheus website, where there are methodological details and an invitation to buy a full report.
Updated on 7th January 2022

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