Buyer: Signing in

If your organisation is joining MyAchilles and you are the first user, your account will be set up for you in advance by Achilles. Once you have been sent your details, please go to and follow instructions. If your organisation is already on MyAchilles, your invitation will be triggered by a User Administrator from your organisation (see Manage Users section of this guide). Use the ‘Sign in with Microsoft Office’ button to use your existing Microsoft Office credentials to access your account. This should eliminate the need to re-enter your credentials and recall your password.

Login and Password issues

If you are encountering login and password issues once inside the platform and are using the Single-Sign-On (SSO) feature, then you will need to check/reset your Microsoft access credentials.
If you are encountering login issues when signing into MyAchilles without SSO, there is a link to reset your password on the MyAchilles login page.

Sign in with Microsoft Office

You are able to set your own username and password for your Achilles account from the login page.
You are also able to use Single-Sign-On, by clicking on the “Sign in with Microsoft Office” button, allowing you to only have to login in once with your existing PC/Laptop username and password, as opposed to completing your email address/password every time you access MyAchilles.

My Profile

You can update your information and view your permissions/roles in My Profile. This is accessed from the profile icon in the header bar.

If you are associated with more than one organisation (eg if you are a consultant filling in the Questionnaire on behalf of multiple companies) you can ‘Change Organisation’ under the same menu.


If you require further help, please contact us or find your local office here.

Updated on 21st October 2021

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