Buyer: Signing in

Signing into MyAchilles

If your organisation is joining MyAchilles and you are the first user, your account will be set up for you in advance by Achilles. Once you have been sent your details, please go to and follow instructions. If your organisation is already on MyAchilles, your invitation will be triggered by a User Administrator from your organisation (see Manage Users section of this guide). Use the ‘Sign in with Microsoft Office’ button to use your existing Microsoft Office credentials to access your account. This should eliminate the need to re-enter your credentials and recall your password.

Signing into Achilles Insights

If you are subscribed to Achilles Insights, you will automatically be signed in when you login to MyAchilles. Please see the separate user guide for details on how to access and use Achilles Insights.

Login and Password issues

If you are encountering login and password issues once inside the platform and are using the Single-Sign-On (SSO) feature, then you will need to check/reset your Microsoft access credentials. Note that users of the Achilles Insights platform will use the same SSO credentials; there is no need to log in separately.

If you are encountering login issues when signing into MyAchilles without SSO, there is a link to reset your password on the MyAchilles login page.

Multiple organisations and roles

You may have access to MyAchilles via multiple buyer/supplier organisations’ subscriptions. If this is the case, you will be invited to choose from available organisations as you enter the system. If you have access as a Buyer and Supplier you will also be prompted to choose between the two platform views. Note there is a separate version of this help guide available for Suppliers.

Updated on 7th February 2022

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